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________________________Frequently Asked Questions (FAQs)________________________
                                                                                                  Questions about ITAV services are listed below.
 
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Which communities do you serve?"
Which communities do you serve?"
ITAV serves any resident of the 10591 zip code.

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What kind of services do you offer?
What kind of services do you offer?
ITAV offers services that help seniors in our community to remain independent in their homes. 
 
It should be noted however, we are organized to supplement services & not to duplicate services provided by other not-for-profit & government organizations.  ITAV will provide information to help seniors identify other existing services available to them.
 
The first service ITAV offers is Volunteer Drivers which will provide rides to & from destinations within Westchester County from 9am to 5pm Monday through Friday.
 
As we develop our cadre of volunteers we will offer other services as listed below.
Services List FAQ

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How do driver services differ from those currently available outside of ITAV?
How do driver services differ from those currently provided?

Currently the Sleepy Hollow & Tarrytown Senior centers/Recreation Department have van services. ITAV will augment those services.

 

ITAV rides will be available 5 days a week, 9-5PM.  Senior Center vans only operate until 3PM on week days.  Individual volunteers will come and pick you up at your door, take you to your appointment and fetch you again for your ride home.


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Are the rides restricted to going to locations in Tarrytown & Sleepy Hollow?
Are the rides restricted to going to locations in Tarrytown & Sleepy Hollow?
ITAV will provide rides to & from destinations within Westchester County from 9am to 5pm Monday through Friday. Providing a Volunteer Driver is available.

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How much advance notice do I need to give for a ride?
How much advance notice do I need to give for a ride?
We encourage members to request (call or email) for a ride 48 hours before to better insure a Volunteer Driver will be available.  However, if you cannot call that far in advance ... call & we will attempt to find an available Volunteer Driver ... or we will suggest other options that you might consider.
 
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Is there a limit to how many rides I can have?
Is there a limit to how many rides I can have?
The number of rides that a member receives is only limited by availability of Volunteer Drivers. A ride can be requested for just about anything the member wishes: medical appointment, food shopping, social visits, educational events.

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May I get rides to my house of worship?
May I get rides to my house of worship?
Yes, if Volunteers Drivers & Service Coordinators are available on weekends.

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Does ITAV offer outings to cultural events, i.e. museum visits, theater in NYC?
Does ITAV offer outings to cultural events, i.e. museum visits, theater in NYC?
At this point we do not.  However, if volunteers can be recruited to do so outings would be considered.  If you would like to volunteer to help organize an outing have a chat with a member of our volunteer team.  Just click on the Volunteer Tab above to learn more.

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How much time must I commit to be a ITAV volunteer?
How much time must I commit to be a ITAV volunteer?
Our intention is that your volunteer experience be a positive one. You know your schedule best. You let us know how much time you are available to volunteer.
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PLEASE NOTE:
ITAV will be closed from Tuesday November 21st at 5:00 PM until Monday November 27th at 9:00 AM for the Thanksgiving holiday.
If you need a ride on Monday the 27th, call no later than Monday November 20th at 11:00 AM

HAPPY THANKSGIVING!